Thursday, 05 January 2012 17:12

Privacy Policy

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Introduction

VOCEC is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our websites, you are consenting to the information collection and use practices described in this privacy statement.

Our collection of information

  • Personal information we collect via order forms may include:
  • contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers, and physical address;
  • information about your company, and job function;
  • financial information (including credit card or account information);
  • inquiries about and orders for our products and services;
  • information that assists us in identifying the products and services that best meet your requirements;
  • feedback from you about our websites and our products and services generally. 

Information collected automatically

We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within the VOCEC sites. We collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site. We do not link this information to your identity.

Our use of information

Services and transactions

We use your personal information to deliver services or carry out transactions you have requested, such as providing information on VOCEC products, purchasing products, processing product orders, answering customer service requests, facilitating use of our websites.

Employment Applications.

In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout VOCEC and its controlled subsidiaries and affiliates for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.

Our use of cookies and web beacons

Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyze visitors' use of our sites (including the effectiveness of online advertising)), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your user ID, elements of your user profile, to facilitate your movement around our websites (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer.

Disclosure of your personal information

Except as described below, personal information you provide to VOCEC through our websites will not be shared outside of VOCEC and its controlled subsidiaries and affiliates without your permission.

Disclosure to service providers.

VOCEC contracts with other companies to provide services on our behalf. We provide these companies with only those elements of your personal information they need to deliver your requested services or products. These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure to distributors.

In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose. In some cases, we may seek your permission to share your information with distributors for marketing purposes other than responding to a request from you. However, we will not share your information for such marketing purposes unless we have obtained your express consent to do so.

Disclosure in connection with transactions.

In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, and shipping companies or postal services involved in fulfillment.

Disclosure for other reasons.

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

Security

VOCEC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited.

Consent to international transfers of personal information

The personal information we collect on our websites may be sent to the United States or to any other country in which VOCEC or its affiliates, subsidiaries or agents maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites and giving your information to us, you consent to the transfer of the data outside of your country.

Children's information

VOCEC does not knowingly collect information from children and does not target or direct its websites to children.

Links to other sites

Our websites may contain links to other sites such as VOCEC distributors and sales affiliates, professional and government organizations, and publications. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Enforcement of this privacy statement

If you have questions regarding this statement or our handling of your personal information, please Contact Us. We will promptly address your concern and strive to reach a satisfactory resolution.

Changes to this privacy statement

VOCEC may occasionally update this privacy statement. When we do, we will revise the "last updated" date at the bottom of the privacy statement.

 

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We Protect your Privacy

VOCEC

Providence Care
525 Montreal Street
Kingston, ON K7K 3H9
Office Phone #: (613) 531-4912
Toll Free #: 1-888-501-4912
Fax # (613) 531-4119

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